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Workshop
"Introduction Course:
Using ISO 9001 to strengthen
software management practices"
Duration:
2 days
Recommended Participants:
Anyone seeking a basic technical understanding of the ISO 9001:1994
standard regarding its capability to strengthen management practices
within a software organization"
Workshop Description:
This workshop is designed to address the concerns of those wishing to apply
the 1994 edition of the ISO 9001 standard within a software environment.
This workshop covers the 20 elements of the standard with special attention
given to the
management practices of software development
and software maintenance.
Learn the background, purpose, scope and benefits of ISO 9001.
The role of ISO 9000-3 and TickIT are discussed. Provided are opportunities
to discuss critical success factors (CSFs) of using ISO 9001 as a model
for software process improvement including common pitfalls and how to avoid
them. The process for obtaining ISO 9001 registration through a third
party registration body is described including guidance on how to choose
the right registrar for your software organization.
Workshop Goals:
| 1. |
Learn about the ISO family of standards relevant to the software industry. |
| 2. |
Discover the role, structure and potential of the ISO 9000 series of
standards. |
| 3. |
Learn the fundamentals of implementing a quality system that is compliant
with ISO 9001 and effective for your specific
software environment. |
| 4. |
Discover the strengths and weaknesses of applying various interpretation
guides applicable to the software industry such as AS 3563, ISO 9000-3,
and TickIT. |
| 5. |
Obtain knowledge on the value of combining ISO 9001 with other standards/models
like ISO 12207, ISO 15504 (SPICE) and SEI SW-CMM. |
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